Privacy Policy

Effective Date: 8/15/2025

At Blue Crab Insurance Agency, LLC (“Blue Crab Insurance,” “we,” “us,” or “our”), we understand that your privacy is important. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or interact with our website, bluecrabinsurance.com (the “Site”).

1. Personal Information We Collect

When you visit the Site, we collect two main types of information: Device Information (collected automatically) and Information You Provide (collected when you interact with us).

A. Device Information (Collected Automatically)

When you browse the Site, we automatically collect certain information about your device and how you interact with the Site. This information helps us optimize our website and service. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: Data files that are placed on your device or computer and often include an anonymous unique identifier.
  • Log Files: Track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.
  • Site Activity: We collect information on the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

B. Information You Provide

When you engage with us to inquire about or request insurance services, you may voluntarily provide us with personal information. We refer to this as “Information You Provide,” which may include:

  • Contact Information: Your name, email address, phone number, and mailing address.
  • Quote/Service Request Information: Information necessary to provide an accurate insurance quote or service, which may include your date of birth, property details, vehicle information, or other necessary details.
  • Transaction Information: If you make a payment through the Site, we may collect billing address and payment information (though third-party processors usually handle the sensitive credit card details).
  • Communications: Records of any correspondence when you contact us via email, phone, or contact forms.

When we use the term “Personal Information” in this Privacy Policy, we are referring to both Device Information and Information You Provide.

2. How We Use Your Personal Information

We use the Personal Information we collect for the following purposes:

  • To Provide Services: To fulfill your requests for information, process insurance quote requests, and service your insurance policies.
  • To Communicate with You: To respond to your inquiries, send you important service notices, or provide you with marketing or advertising material we believe may be of interest to you.
  • Site Improvement: To help us improve and optimize our Site (for example, by generating analytics about how visitors browse and interact with the Site).
  • Security and Legal Compliance: To detect, prevent, or otherwise address fraud, security, or technical issues, and to comply with any applicable laws, regulations, or legal processes.

3. Sharing Your Personal Information

We share your Personal Information with third parties only to help us provide our services and for the purposes described above.

  • Service Providers: We may share information with companies that provide services on our behalf, such as website hosting, data analytics (like Google Analytics), and marketing assistance. These parties are restricted from using your Personal Information for any purpose other than providing services to us.
  • Insurance Carriers and Vendors: We may share necessary information with the insurance carriers and other vendors to process your quote requests and service your policies.
  • Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
  • Business Transfers: If Blue Crab Insurance Agency, LLC is involved in a merger, acquisition, or sale of assets, your Personal Information may be transferred as part of that transaction.

You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy

You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

4. Your Choices and Data Rights

  • Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to remove or reject browser cookies. However, if you choose to remove or reject cookies, this could affect the availability and functionality of our Site.
  • Behavioral Advertising Opt-Out: As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications. You can generally opt-out of targeted advertising by visiting the Digital Advertising Alliance’s opt-out portal here: http://optout.aboutads.info/
  • Do Not Track: Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
  • Data Access and Deletion: While we are based in New York and primarily serve New York residents, if you have specific legal rights to access, correct, or request the deletion of your Personal Information, please contact us using the details below.

5. Data Retention

When you interact with the Site, we will maintain your Personal Information for our records unless and until you ask us to delete this information or as required by law.

6. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The current version will always be posted on this page.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by:

Email: info@bluecrabinsurance.com

Mail: Blue Crab Insurance Agency, LLC PO Box 11183 Albany, NY 12211